Privacy Policy

PERSONAL INFORMATION WE COLLECT

When you visit Yarns Made Real, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device.

Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”

We collect Device Information using cookies. Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier.

We use Squarespace to power this website. For more information about the specific cookies that Squarespace uses, visit https://support.squarespace.com/hc/en-us/articles/360001264507-About-the-cookies-Squarespace-uses.

Additionally when you submit a message through a contact form or subscribe to the newsletter, we collect certain information from you, including your name, email address, and personal message. We refer to this information as “Contact Information.”

Additionally, when you make a purchase or attempt to make a purchase through our Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, email address, and phone number).  We refer to this information as “Order Information.”

When we talk about “Personal Information” in this Privacy Policy, we are talking about Device Information, Contact Information, and Order Information.

We value your Personal Information and will never sell it to others.

USING YOUR PERSONAL INFORMATION

We use the Order Information that we collect generally to fulfill any orders placed through our Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations).  

Additionally, we use Order Information and Contact Information to communicate with you, screen our orders for potential risk or fraud, and when in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally about how to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

Note: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.

Additionally, if you are a European resident we note that we are processing your information in order to fulfill contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above.  Additionally, please note that your information will be transferred outside of Europe, including to the United States.

SHARING YOUR PERSONAL INFORMATION

We may share your Personal Information with third parties in order to help us use your Personal Information, as described above.

For example, we use Squarespace to power this website; you can read more about how Squarespace manages your Personal Information here: https://www.squarespace.com/privacy/. We also use Zapier and Mailchimp to manage our newsletter. You can read more about how Zapier manages your Personal Information here: https://zapier.com/privacy and how Mailchimp manages your Personal Information here: https://mailchimp.com/legal/privacy.

Finally, we may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

DATA RETENTION

When you place an order through the Site, we will maintain your Order Information for our records unless and until you ask us to delete this information.

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at lorrie@yarnsmadereal.com or by mail using the details provided below:

Yarns Made Real
7000 20th Street
Lot 865
Vero Beach, FL 32966
United States